713.772.0157 - Local | 800.239.1361 - Toll-Free | office@aheconline.com

On Demand Courses FAQs

On Demand Courses (cont.)

What is the passing grade on a on demand course activity?
75% or higher.

What happens if I do not pass the on demand course test?
For "Through the Mail" on demand courses you will be contacted by our offices to inform you, and a new answer sheet can be faxed or emailed to you at no cost. For "Online" on demand courses, you will automatically be told you have failed, and may retake the test at your convenience.

What happens if I do not pass the on demand course test?
ARRT guidelines will allow no more than three (3) attempts to successfully complete the course. No CE credit will be awarded after three (3) failed attempts.

What shipping methods are used and are there additional costs?
AHEC ships all "Through the Mail" on demand courses and merchandise via UPS Ground, 2-day, or overnight with prices based on region and type of shipping chosen. The estimate arrival time is only an estimate, and can fluctuate based on time of year.

P.O., F.P.O., and A.P.O. delivery is available ONLY through standard USPS. No tracking number will be associated with your package, and therefore is not recommended. All packages sent via standard USPS are at the customer's risk, and releases AHEC of all liability.

What does "extra post-test only" mean?
All on demand courses are packaged with one posttest. If an additional person would like to take the on demand course, an extra posttest can be ordered and the book can be shared.

Who should I call with technical difficulties?
Please call 1-800-239-1361.

How should I turn my answer sheet in?
For "Through the Mail" on demand courses you may fax your answer sheet to (713) 772-0155 or mail to:

Advanced Health Education Center
8502 Tybor Drive
Houston, Texas 77074

What if I have lost my certificate?
For "Online" on demand courses, you may log into the AHEC website to view your past on demand courses and to print duplicate certificates. For "Through the Mail" on demand courses, please call our office.

Can I retake a home study if it is not in the same biennium?
No, on demand courses can NEVER be taken again after completed regardless if it is a different approval period.