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FAQs


Webinars (cont.)

Q: What is a live webinar?
A: A webinar is a live, instructor-led CE course available at least once a week on a weekday evening. They are between 1 - 3 hours in length.

Q: What type of credit is given for AHEC webinars?
A: Currently, all AHEC webinars are approved through AHRA for Category A credit.

Q: How/when will I receive my certificate?
A: You will receive your certificate as a PDF attachment to the email address given at registration within 2 3 business days after the course.

Q: Do I have to download anything onto my computer to view the webinar?
A: You will not have to download a full application to run the program, but you will have to allow your computer to run the Zoom program.

Q: What is the refund/cancellation policy regarding the webinars?
A: There are NO refunds for webinars unless AHEC is responsible for cancelling the event. There are NO refunds given for no-shows.

Q: Is there a post test?
A: No, but you MUST complete the Course Evaluation Survey, which will be emailed to you after the webinar ends.

Q: How do I register/pay for an event?
A: Registrations for any webinar can be taken over the phone during regular business hours (Monday - Friday, 7:30am - 5:30pm CST) or online.

Q: When does registration close for webinars?
A: Online registrations close 48 hours prior to the start time of the course. Phone registrations close at 1pm CST the day before the course.

Q: Is there a late fee for the webinars?
A: No, webinars do not have a late fee.

Q: Can I use my tablet or mobile device for webinars?
A: Yes! You can download the mobile application for Zoom on your iOS or Android devices through the Apple App Store or the Google Play Store.

Q: Can I complete the download process before the seminar?
A: Yes, use this link: https://zoom.us/support/download. **For more information please view these detailed instructions: https://www.aheconline.com/webinarsprep.html.